kerang Privacy Policy

This page describes what we collect when you use kerang and how we keep that data protected. We at kerang handle your personal information in accordance with applicable privacy law and our own internal data-protection standards. When you open an account on kerang, deposit funds, verify your identity, or engage with our live-dealer tables and sportsbook, we collect and process certain data. This kerang privacy policy explains what information we gather, how we use it, and what rights you have over your data.

We at kerang take data security seriously. Our kerang platform encrypts sensitive information, restricts internal access, and undergoes regular security audits. We do not sell your personal data to third parties for marketing purposes. We share data only with payment processors, KYC vendors, and fraud-prevention services necessary to operate kerang safely and comply with law.

Our kerang service operates across Indonesia — including Jakarta, Surabaya, Bandung, Medan, and Semarang — and may store or process your data on servers located outside your region. By using kerang, you consent to cross-border data transfer where needed to provide our service.

What Data We Collect on kerang

Our kerang platform collects gameplay data: which games you access on kerang, your bets, game outcomes, and session duration. We use this kerang gameplay data to settle wagers, calculate bonuses, and understand which kerang features are most used. We do not sell this kerang gameplay data to third parties.

We at kerang also collect device and connection information: your IP address, browser type, operating system, and device identifiers. We use this kerang technical data to prevent fraud, detect account compromise, and optimize kerang performance. Our kerang systems log login times and locations to alert you to suspicious access.

During KYC verification on kerang, we collect identity documents — passport, national ID card, or driver's license — and proof of address. We store these kerang verification documents securely and share them only with our KYC processor to confirm your identity. We retain kerang verification data for the duration of your account and as required by law thereafter.

Personal data

Name, email, date of birth, address collected at kerang registration.

Financial data

Payment methods and transaction history on kerang platform.

Gameplay data

Games accessed on kerang, bets placed, and session records.

Technical data

IP address, device type, browser, and login activity on kerang.

How We Use Your Data on kerang

We at kerang use your personal data to operate our platform, process payments, and manage your account. We verify your identity on kerang to comply with anti-money-laundering law and prevent fraud. We use your gameplay data on kerang to settle wagers, calculate bonuses, and generate statements. We analyze kerang usage patterns in aggregate — never linking individual names to specific habits — to improve game availability and platform performance.

We at kerang may contact you by email or SMS to confirm deposits, announce withdrawals, notify you of account activity, or alert you to suspicious login attempts on kerang. We will not contact you for marketing purposes without your explicit consent. If you wish to unsubscribe from kerang notifications, you may do so via your account settings.

Our kerang platform uses cookies and similar tracking technology to remember your login status, store preferences, and detect fraud. We at kerang do not use cookies to track you across third-party websites. Our kerang cookies expire after your session ends unless you select "remember me" at login.

We at kerang collect only the data necessary to operate our platform securely and comply with law. We do not monetize your information.

Third Parties and Data Retention on kerang

We at kerang work with third-party processors to deliver our service. Our kerang payment partners — including DANA, e-wallet, mobile banking, and local payment processors — receive your payment details to execute deposits and withdrawals on kerang. Our kerang KYC vendor receives identity documents to verify your account. Our kerang fraud-prevention service accesses login and gameplay data to detect suspicious activity. We require all kerang third parties to maintain the same data-protection standards we do.

We at kerang retain your personal data while your account is active and as required by law afterward. Gameplay records on kerang are kept for at least five years for dispute resolution and compliance. Identity documents on kerang are retained for three years after account closure. You may request deletion of your kerang account by contacting our support team; we will delete personal data subject to legal retention obligations.

Your Rights and Contact on kerang

We at kerang provide you with certain rights over your data. You may request access to all information we hold about your kerang account. You may ask us to correct inaccurate data on kerang. You may request that we delete your kerang account and associated data, subject to legal and operational requirements. To exercise these rights on kerang, contact our support team with your account details.

If you believe we have mishandled your data on kerang, you may lodge a complaint with your local data-protection authority. Our kerang support team is available via email to answer questions about this kerang privacy policy. We at kerang will respond to data-subject requests within 30 days.